Protecting Our Health: COVID-19 Precautions

In this public health emergency, our top priority is ensuring the health and safety of our staff, members, and shoppers. In the interest of our community and based on decisions made by other local and national organizations regarding the coronavirus (COVID-19), we have taken the following measures to prevent the spread of the virus:

  • Hours of Operation 
    • We will now be closing our Seattle store at 9pm and Tacoma store at 8pm in order to make more time for cleaning 
    • The hours from 6-8am (Seattle) and 8-10am (Tacoma) will still be reserved for the elderly and at-risk individuals 
  • Sanitation 
    • We are working towards sanitizing all highly touched surfaces as many times throughout the day as is possible 
    • We are allowing shoppers to bring in their own reusable bags, but ask that they refrain from placing them on the conveyor belt and to bag their own groceries
    • We are no longer allowing shoppers to bring in their own reusable containers 
    • Latex gloves are available for shoppers at the front of the stores
    • Plexiglass barriers have been installed in Seattle and Tacoma. 
    • Personal protective face masks and bandanas for employees are available
    • Staff are required to wear masks
    • All shoppers are strongly encouraged to wear a mask, please let us know if you need one
    • All pastries have been moved behind the café counter for purchase 
    • Bathrooms in our Seattle store have been closed to the public
  • Maintaining Social Distance 
    • Our seating areas have been closed 
    • We have placed tape on the floors in front of our cash registers and Deli counter marking out the proper six foot distance 
    • We are only using every other cash register. When congestions around the registers occurs, we will open additional registers to help people move out of the store more quickly 
    • We are placing more signage around the store encouraging folks to keep a safe distance 
  • Stock Levels 
    • Like all other grocery stores in the city and across the nation, we are experiencing much higher than normal out-of-stocks. Our distributors are running low on many essential items, but we are trying to get in whatever we can 
  • Events 
    • We have canceled all workshops and Adult Beverage Tastings until further notice 
    • Our Annual Election has been postponed
    • Our Bulk 15 Member benefit is currently on pause

We ask that our shoppers take the following precautions to help us protect the public health and to continue to provide our community with the food and supplies they need:

  • Please wear a mask
  • Please wipe down your carts when you enter the store
  • Our Seattle store has a hand-washing sink in the front of the store that you can use before, during and after your shop!
  • Please move through the store quickly – if you see a friend, connect with them in outside of the store
  • Please maintain a safe social distance from workers and other shoppers as much as possible
  • Please only buy what you need and avoid stockpiling
  • If you are feeling at all sick or may have been in contact with someone that has or has been exposed to COVID-19, please stay home. We do offer grocery delivery in both Seattle and Tacoma through Instacart!

We’d like to thank our employees and vendors for all their hard work to allow us to continue to be a community resource, and our community for showing such incredible support and understanding. We’re all in this together!